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Electronic Citizenship Case Management System

Main Requirements

  • The passport must be valid and not expired.
  • Upload the page of your passport with personal information (photo, full name, passport number).
  • All four corners of the page must be visible.
  • The document must not be cropped or incomplete.
  • Only color scans are accepted (black-and-white or grayscale are not allowed).
  • All texts and the photo must be clearly visible.
  • A scanned copy is preferable over a phone photo.

Technical Specifications

  • File type: PDF
  • Maximum file size: 1 MB

Unacceptable Conditions

Please do not upload passport copies that contain:

  • Fingers, hands, or any objects covering the document.
  • Shadows, glares, or reflections.
  • Highlighted or marked text.
  • Cut, folded, or covered pages.
  • Background scenes (e.g., desk, computer, etc.).
  • The file must not be password-protected or digitally edited.